Contacts

You should know that according to Swiss legislation, food supplements are in all respects foodstuffs, intended to supplement the daily diet. They constitute a concentrated source of nutrients.

All our supplements are subject to the ordinance of the FDHA (Federal Department of the Interior) on food supplements, which regulates the quality and quantity of the substances present in the formulations.

We also have HACCP certification which establishes rules on hygiene and safety standards (reception, storage, preparation, sale, microbiological tests, etc.). To further guarantee the safety of our supplements, we collaborate with an external consultancy firm “Swiss Quality Testing & Consulting” which examines each of our supplements (formulations, containers, labels, laboratory analysis, etc.) before marketing.

You have up to 8 days from delivery to report the damage to us at the email address: support@swissnaturalmed.ch . Remember to attach photos of the damage to the email.

You can write directly to support@swissnaturalmed.ch or info@swissnaturalmed.ch and one of our experts will answer you directly.

You can write directly to support@swissnaturalmed.ch or info@swissnaturalmed.ch and one of our after-sales consultants will answer you directly.

We recommend that you take the free test that serves to profile your lifestyle and subsequently be able to offer you a personalized plan with advice on nutrition, supplementation, sleep, breathing and ideal daily routine.

Our company and its entire team care a lot about environmental safety and eco-sustainability , these are important values ​​for us, which is why we have chosen to commit ourselves seriously and face new challenges every day to reduce our ecological footprint as much as possible , in concrete terms we have already replaced all the materials for online shipments with recyclable material (cardboard, adhesive tape, filling material, brochures, bags), we never use the classic plastic document holder on the package to be shipped, invoices are sent only by email, company cars are 100% electric or hybrid, we will never use plastic jars to insert our supplements , in most cases we use a biophotonic violet glass jar, completely recyclable or reusable to store other foods.

There are many reasons, for responsible companies today packaging has become an important issue. Plastic is harmful to the environment. Glass packaging is a better choice both from a conservation and environmental point of view, it is known that plastic containers could release dysfunctional substances, also called endocrine disruptors such as Bisphenol A (BPA) or Phthalates, a synthetic chemical used in industrial manufacturing.

The special biophotonic glass we have chosen is better for the environment than "normal" glass packaging because it can maintain the quality of the products for a longer period of time and therefore there will be less waste. Most importantly, our glass is 100% recyclable and can easily be reused at home to store other products.